Customer Service

May & Associates Agency, Inc. wants to assist our customers any way we can.  Our Policy Service Center provides our customers information on how to change policy information, report claims, or make a payment directly to your insurance carrier. 

Please contact us at 800-741-3109 for one of our experienced sales team to assist you with your policy service issue.


24/7 Claims Reporting
If you have a claim to report, you can take advantage of the insurance carriers' 24/7 Claim Support Service or you may contact May & Associates Agency, Inc.

Online Billing & Payments
Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.

Certificate of Insurance
A document issued by an insurance company/broker that is used to verify the existence of insurance coverage under specific conditions granted to listed individuals. More specifically, the document lists the effective date of the policy, the type of insurance coverage purchased, and the types and dollar amount of applicable liability. Call one of our qualified agents to request your Certificate of Insurance. 

Policy Change Request Form
To request a change to your current insurance policy, please call one of our Customer Services Representatives.

Auto Policy ID Card Request Form
If your Auto Policy ID Card is lost or stolen, call May & Associates Agency, Inc. to request a replacement card for your current insurance policy. The Auto ID Card provides proof of coverage and also provides the insured with information on what to do in case of an accident. Certain states require an Auto ID Card be carried in the vehicle at all times.

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